Parq Event Center wants every guest, client and visitor to have a great experience, including guests with disabilities. We work to meet the Americans with Disabilities Act (ADA), the California Unruh Civil Rights Act and other accessibility laws that apply to us.
Physical Venue Accessibility
Getting In and Getting Around
Parq is located in a historic 1926 building in the Gaslamp Quarter, with three event spaces: the Main Room, The Lounge and the Lair. Before your event, contact our events team at 619-598-4860 or Jill@parqsd.com and we will walk you through the entrance, the routes between spaces and the restrooms, so we can plan around your guests' needs.
Seating and Floor Plans
We set up each event layout in advance. Let your event coordinator know about any guests who use wheelchairs or other mobility devices, or who need accessible seating, clear floor space or seating near exits or restrooms, and we will build that into your floor plan.
Service Animals
Service animals are welcome at Parq. Under the ADA, a service animal is a dog (and in some cases a miniature horse) that is individually trained to do work or perform tasks for a person with a disability. Emotional support, comfort and therapy animals are not service animals under the ADA.
We do not ask for documentation, proof of training or an ID for a service animal. If it is not obvious what the animal does, our staff may ask only two questions: whether the animal is required because of a disability, and what work or task it has been trained to perform. Service animals must stay under their handler's control.
Hearing, Vision and Communication
Hearing
Assistive listening devices can be arranged for your event. Let your event coordinator know during planning so we can set them up with our sound system.
Vision
On request, event signage, printed materials and on-screen content can be provided in large print or other formats. Our LED screens can also be used for large-format text and presentations.
Sign Language Interpretation
Parq does not provide interpreters directly. We are happy to recommend qualified interpreters and will make sure they have good positioning and lighting in the event space.
Planning an Accessible Event
The best results come from telling us early. When you send an inquiry or meet with your coordinator, please share:
- How many guests use wheelchairs or mobility devices
- Guests who need seating near exits or restrooms
- Hearing or vision accommodations
- Anything else that would help your guests
Website Accessibility
We want parqeventcenter.com to be usable by everyone, including people who use screen readers, keyboard navigation or screen magnification. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We test our pages with accessibility tools and fix problems as we find them. Recent work includes:
- A "skip to main content" link and keyboard-friendly menus
- Text descriptions on images
- Labels on buttons, icons and embedded tours and videos
- Improved color contrast on text and links
- Layouts that work on phones and with browser zoom
Some content on our site comes from outside companies, including our event inquiry form (Tripleseat), our 3D virtual tours (Matterport) and our videos (Vimeo). We don't control how those tools are built, and they may not meet every standard. If any part of the site is hard to use, call 619-598-4860 or email Jill@parqsd.com. We can take your event inquiry by phone or email and send you any information from the site in another format.
California Accessibility Laws
In addition to the ADA, California's Unruh Civil Rights Act and the accessibility rules in the California Building Code (Title 24) protect people with disabilities. We take our obligations under federal and California law seriously.
Feedback
We are always working to improve. If you have a suggestion, or if something at the venue or on this website didn't work for you, please let us know at Jill@parqsd.com. We respond to accessibility feedback within two (2) business days.
Non-Discrimination Policy
Parq Event Center does not discriminate against anyone on the basis of disability. We are committed to equal access to our venue, services and events for all guests and clients. If you believe you were treated unfairly because of a disability, please contact us directly so we can address it right away.
Accessibility Contact
For accessibility questions, accommodation requests or to report a problem:
Parq Event Center, Events Team
615 Broadway, San Diego, CA 92101
Phone: 619-598-4860
Email: Jill@parqsd.com
We respond to all accessibility requests within two (2) business days.
This Accessibility Policy was last updated in October 2026. We review it as our venue, website and practices change, and we post any updates on this page.